Frequently Asked Questions

Yes. The GO Linia Verde page directs passengers to the app download links and to the GreenLine card portal.

Check the route, passenger category and desired validity period. If the information is unclear, contact ADI GreenLine VJ before travelling.

The travel title must be validated when boarding the vehicle, according to the rules displayed in the vehicle and in the transport regulation.

Present a valid travel title and, where applicable, the document proving the discount, free-transport right or identity of the holder.

The transport regulation and the applicable sanctions displayed on the Transport Regulation page apply.

The portal is available at portal.adigreenlinevj.ro and is also promoted on the GO Linia Verde page.

Keep the card details and contact ADI GreenLine VJ. Include your name, the issue, the date and a phone number for reply.

Use the E-ticket centres link from the Information menu. The updated sales and loading points are displayed there.

Yes, within the available space and without blocking access, doors, aisles or seats intended for vulnerable passengers.

Please consult the Transport Regulation page. As a rule, only folded versions or situations expressly allowed by the regulation are accepted.

No. These behaviours may cause discomfort and may be sanctioned under the regulation.

Pets may be transported under safe conditions. Large dogs, including aggressive breeds, must be kept on a leash and wear a muzzle. Small dogs must be kept on a leash.

Send a message to sesizarisite@adigreenlinevj.ro and include the date, time, line, stop, direction, vehicle number if known and a description of the situation.

Send a request with the description of the item, route, approximate time and your contact details. Clear information makes verification easier.

Phone: 0775 110 997. Email: sesizarisite@adigreenlinevj.ro. Address: Str. Universitatii Nr. 20, Petrosani, Hunedoara County.

Children under 7 years old, students under Law 198/2023, war veterans and deported persons, former prisoners of war, persons with severe or serious disabilities, personal assistants and companions according to law, war widows, revolutionaries under Law 341/2004 and persons persecuted for political or ethnic reasons under the applicable legal acts.